{"id":18632,"date":"2025-04-29T08:52:15","date_gmt":"2025-04-29T05:52:15","guid":{"rendered":"https:\/\/trevian.fi\/?p=18632"},"modified":"2025-04-29T08:54:35","modified_gmt":"2025-04-29T05:54:35","slug":"agore-properties-publishes-2024-sustainability-report-sustainability-customer-satisfaction-and-growth-go-hand-in-hand","status":"publish","type":"post","link":"https:\/\/trevian.fi\/en\/agore-properties-publishes-2024-sustainability-report-sustainability-customer-satisfaction-and-growth-go-hand-in-hand\/","title":{"rendered":"Agore Properties publishes 2024 Sustainability Report: sustainability, customer satisfaction, and growth go hand in hand"},"content":{"rendered":"\n<p><strong>Agore Properties has published its 2024 Sustainability Report. Agore\u2019s portfolio includes shopping centers, retail properties, and office spaces across Finland. The report covers the portfolio owned by its three stakeholders: the Mutual Pension Insurance Company Elo, the Swedish National Pension Fund (AP1), and Trevian Asset Management, with Trevian managing the portfolio. Agore&#8217;s results for 2024 show that sustainability does not require compromising on financial performance or customer experience \u2013 quite the opposite.<\/strong><\/p>\n\n\n\n<p>The sustainability report is an essential tool for Agore to demonstrate its commitment to transparency and continuous improvement.<\/p>\n\n\n\n<p>\u2013 Transparency is the cornerstone of sustainable development \u2013 it builds trust and creates long-term value for both society and investors, says <strong>Minna Jussila<\/strong>, CFO and CSO at Trevian.<\/p>\n\n\n\n<p>\u2013 Sustainability is a core principle for Agore that guides every decision and action. We are committed to integrating sustainable development principles across all areas of our business: the well-being of people, respect for the environment, and business success support one another, and business success support each other, Jussila adds.<\/p>\n\n\n\n<p>Agore is determined to reach its goal of becoming carbon neutral by 2035. In 2024, the portfolio\u2019s carbon footprint was reduced by an impressive 94%, the share of renewable energy increased to 97%, and the recycling rate improved to 62%.<\/p>\n\n\n\n<p>The BREEAM In-Use certification process has been expanded to cover the entire portfolio, and by the end of 2024, half of the properties had already received certification. By spring 2025, the proportion of certified properties will rise to 98%.<\/p>\n\n\n\n<p>Agore\u2019s active asset management aims to enhance the vitality of city centers and strengthen tenant collaboration. In 2024, the occupancy rate rose to 94%, and three shopping centers exceeded the national average for visitor growth. Customer satisfaction (NPS) reached record levels at +42.<\/p>\n\n\n\n<p>\u2013 Sustainability is the engine of growth \u2013 it drives performance, fosters satisfied customers, and brings meaningful change, says Agore&#8217;s Portfolio Manager <strong>Anni Tenhunen<\/strong> at Trevian.<\/p>\n\n\n\n<p>\u2013 We continuously develop and strengthen our sustainability actions, focusing on long-term goals and measurable results. These actions are not isolated initiatives but strategic choices that enhance the value, attractiveness, and occupancy of our properties, Tenhunen adds.<\/p>\n\n\n\n<p>In 2025, Agore will continue to develop the operations of its properties in collaboration with tenants and local stakeholders. Improving energy efficiency and recycling rates will remain key areas of focus for the company.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Download and read the report below:<\/strong><\/h2>\n\n\n\n<p>Learn more about Agore\u2019s sustainability efforts \u2013 <a href=\"https:\/\/koi-3QNTPTRC5W.marketingautomation.services\/net\/m?md=j11Ly3EyiqMDoVBWTWcM8q4f6GAwuwvdvF6qeq4akAY%3D\" target=\"_blank\" rel=\"noreferrer noopener\">Download the 2024 Sustainability Report here<\/a>.<\/p>\n\n\n\n<p>This sustainability report is available only in digital format.<\/p>\n\n\n\n<p>If you have any questions regarding our sustainability report or its content, please contact us through info@trevian.fi.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Agore\u2019s portfolio includes shopping centers, retail properties, and office spaces across Finland. Agore&#8217;s results for 2024 show that sustainability does not require compromising on financial performance or customer experience \u2013 quite the opposite.<\/p>\n","protected":false},"author":11,"featured_media":18631,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_improvement_type_select":"improve_an_existing","_thumb_yes_seoaic":false,"_frame_yes_seoaic":false,"seoaic_generate_description":"","seoaic_improve_instructions_prompt":"","seoaic_rollback_content_improvement":"","seoaic_idea_thumbnail_generator":"","thumbnail_generated":false,"thumbnail_generate_prompt":"","seoaic_article_description":"","seoaic_article_subtitles":[],"footnotes":""},"categories":[45,13,225],"tags":[174],"class_list":["post-18632","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-agore","category-press-releases","category-sustainability","tag-sustainability-2"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Agore Properties publishes 2024 Sustainability Report: sustainability, customer satisfaction, and growth go hand in hand - Trevian<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/trevian.fi\/en\/agore-properties-publishes-2024-sustainability-report-sustainability-customer-satisfaction-and-growth-go-hand-in-hand\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Agore Properties publishes 2024 Sustainability Report: sustainability, customer satisfaction, and growth go hand in hand - Trevian\" \/>\n<meta property=\"og:description\" content=\"Agore\u2019s portfolio includes shopping centers, retail properties, and office spaces across Finland. Agore&#039;s results for 2024 show that sustainability does not require compromising on financial performance or customer experience \u2013 quite the opposite.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/trevian.fi\/en\/agore-properties-publishes-2024-sustainability-report-sustainability-customer-satisfaction-and-growth-go-hand-in-hand\/\" \/>\n<meta property=\"og:site_name\" content=\"Trevian\" \/>\n<meta property=\"article:published_time\" content=\"2025-04-29T05:52:15+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2025-04-29T05:54:35+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/trevian.fi\/wp-content\/uploads\/2025\/04\/KANSIKUVA-2.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1920\" \/>\n\t<meta property=\"og:image:height\" content=\"1080\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Kari Koliseva\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Kari Koliseva\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"3 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/trevian.fi\\\/en\\\/agore-properties-publishes-2024-sustainability-report-sustainability-customer-satisfaction-and-growth-go-hand-in-hand\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/trevian.fi\\\/en\\\/agore-properties-publishes-2024-sustainability-report-sustainability-customer-satisfaction-and-growth-go-hand-in-hand\\\/\"},\"author\":{\"name\":\"Kari Koliseva\",\"@id\":\"https:\\\/\\\/trevian.fi\\\/en\\\/#\\\/schema\\\/person\\\/6f29d1fc40ade02e913dc06baf00a6da\"},\"headline\":\"Agore Properties publishes 2024 Sustainability Report: sustainability, customer satisfaction, and growth go hand in hand\",\"datePublished\":\"2025-04-29T05:52:15+00:00\",\"dateModified\":\"2025-04-29T05:54:35+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/trevian.fi\\\/en\\\/agore-properties-publishes-2024-sustainability-report-sustainability-customer-satisfaction-and-growth-go-hand-in-hand\\\/\"},\"wordCount\":432,\"image\":{\"@id\":\"https:\\\/\\\/trevian.fi\\\/en\\\/agore-properties-publishes-2024-sustainability-report-sustainability-customer-satisfaction-and-growth-go-hand-in-hand\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/trevian.fi\\\/wp-content\\\/uploads\\\/2025\\\/04\\\/KANSIKUVA-2.jpg\",\"keywords\":[\"sustainability\"],\"articleSection\":[\"Agore\",\"Press releases\",\"Sustainability\"],\"inLanguage\":\"en-US\"},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/trevian.fi\\\/en\\\/agore-properties-publishes-2024-sustainability-report-sustainability-customer-satisfaction-and-growth-go-hand-in-hand\\\/\",\"url\":\"https:\\\/\\\/trevian.fi\\\/en\\\/agore-properties-publishes-2024-sustainability-report-sustainability-customer-satisfaction-and-growth-go-hand-in-hand\\\/\",\"name\":\"Agore Properties publishes 2024 Sustainability Report: sustainability, customer satisfaction, and growth go hand in hand - Trevian\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/trevian.fi\\\/en\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/trevian.fi\\\/en\\\/agore-properties-publishes-2024-sustainability-report-sustainability-customer-satisfaction-and-growth-go-hand-in-hand\\\/#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/trevian.fi\\\/en\\\/agore-properties-publishes-2024-sustainability-report-sustainability-customer-satisfaction-and-growth-go-hand-in-hand\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/trevian.fi\\\/wp-content\\\/uploads\\\/2025\\\/04\\\/KANSIKUVA-2.jpg\",\"datePublished\":\"2025-04-29T05:52:15+00:00\",\"dateModified\":\"2025-04-29T05:54:35+00:00\",\"author\":{\"@id\":\"https:\\\/\\\/trevian.fi\\\/en\\\/#\\\/schema\\\/person\\\/6f29d1fc40ade02e913dc06baf00a6da\"},\"breadcrumb\":{\"@id\":\"https:\\\/\\\/trevian.fi\\\/en\\\/agore-properties-publishes-2024-sustainability-report-sustainability-customer-satisfaction-and-growth-go-hand-in-hand\\\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/trevian.fi\\\/en\\\/agore-properties-publishes-2024-sustainability-report-sustainability-customer-satisfaction-and-growth-go-hand-in-hand\\\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\\\/\\\/trevian.fi\\\/en\\\/agore-properties-publishes-2024-sustainability-report-sustainability-customer-satisfaction-and-growth-go-hand-in-hand\\\/#primaryimage\",\"url\":\"https:\\\/\\\/trevian.fi\\\/wp-content\\\/uploads\\\/2025\\\/04\\\/KANSIKUVA-2.jpg\",\"contentUrl\":\"https:\\\/\\\/trevian.fi\\\/wp-content\\\/uploads\\\/2025\\\/04\\\/KANSIKUVA-2.jpg\",\"width\":1920,\"height\":1080},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/trevian.fi\\\/en\\\/agore-properties-publishes-2024-sustainability-report-sustainability-customer-satisfaction-and-growth-go-hand-in-hand\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/trevian.fi\\\/en\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Agore Properties publishes 2024 Sustainability Report: sustainability, customer satisfaction, and growth go hand in hand\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/trevian.fi\\\/en\\\/#website\",\"url\":\"https:\\\/\\\/trevian.fi\\\/en\\\/\",\"name\":\"Trevian\",\"description\":\"Just another WordPress site\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/trevian.fi\\\/en\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Person\",\"@id\":\"https:\\\/\\\/trevian.fi\\\/en\\\/#\\\/schema\\\/person\\\/6f29d1fc40ade02e913dc06baf00a6da\",\"name\":\"Kari Koliseva\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/e48e286a8f7e4db3502392df45c28c1616c82511e73225edc1b5fcb041fb4477?s=96&d=mm&r=g\",\"url\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/e48e286a8f7e4db3502392df45c28c1616c82511e73225edc1b5fcb041fb4477?s=96&d=mm&r=g\",\"contentUrl\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/e48e286a8f7e4db3502392df45c28c1616c82511e73225edc1b5fcb041fb4477?s=96&d=mm&r=g\",\"caption\":\"Kari Koliseva\"},\"url\":\"https:\\\/\\\/trevian.fi\\\/en\\\/author\\\/kari-koliseva\\\/\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Agore Properties publishes 2024 Sustainability Report: sustainability, customer satisfaction, and growth go hand in hand - Trevian","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/trevian.fi\/en\/agore-properties-publishes-2024-sustainability-report-sustainability-customer-satisfaction-and-growth-go-hand-in-hand\/","og_locale":"en_US","og_type":"article","og_title":"Agore Properties publishes 2024 Sustainability Report: sustainability, customer satisfaction, and growth go hand in hand - Trevian","og_description":"Agore\u2019s portfolio includes shopping centers, retail properties, and office spaces across Finland. Agore's results for 2024 show that sustainability does not require compromising on financial performance or customer experience \u2013 quite the opposite.","og_url":"https:\/\/trevian.fi\/en\/agore-properties-publishes-2024-sustainability-report-sustainability-customer-satisfaction-and-growth-go-hand-in-hand\/","og_site_name":"Trevian","article_published_time":"2025-04-29T05:52:15+00:00","article_modified_time":"2025-04-29T05:54:35+00:00","og_image":[{"width":1920,"height":1080,"url":"https:\/\/trevian.fi\/wp-content\/uploads\/2025\/04\/KANSIKUVA-2.jpg","type":"image\/jpeg"}],"author":"Kari Koliseva","twitter_card":"summary_large_image","twitter_misc":{"Written by":"Kari Koliseva","Est. reading time":"3 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/trevian.fi\/en\/agore-properties-publishes-2024-sustainability-report-sustainability-customer-satisfaction-and-growth-go-hand-in-hand\/#article","isPartOf":{"@id":"https:\/\/trevian.fi\/en\/agore-properties-publishes-2024-sustainability-report-sustainability-customer-satisfaction-and-growth-go-hand-in-hand\/"},"author":{"name":"Kari Koliseva","@id":"https:\/\/trevian.fi\/en\/#\/schema\/person\/6f29d1fc40ade02e913dc06baf00a6da"},"headline":"Agore Properties publishes 2024 Sustainability Report: sustainability, customer satisfaction, and growth go hand in hand","datePublished":"2025-04-29T05:52:15+00:00","dateModified":"2025-04-29T05:54:35+00:00","mainEntityOfPage":{"@id":"https:\/\/trevian.fi\/en\/agore-properties-publishes-2024-sustainability-report-sustainability-customer-satisfaction-and-growth-go-hand-in-hand\/"},"wordCount":432,"image":{"@id":"https:\/\/trevian.fi\/en\/agore-properties-publishes-2024-sustainability-report-sustainability-customer-satisfaction-and-growth-go-hand-in-hand\/#primaryimage"},"thumbnailUrl":"https:\/\/trevian.fi\/wp-content\/uploads\/2025\/04\/KANSIKUVA-2.jpg","keywords":["sustainability"],"articleSection":["Agore","Press releases","Sustainability"],"inLanguage":"en-US"},{"@type":"WebPage","@id":"https:\/\/trevian.fi\/en\/agore-properties-publishes-2024-sustainability-report-sustainability-customer-satisfaction-and-growth-go-hand-in-hand\/","url":"https:\/\/trevian.fi\/en\/agore-properties-publishes-2024-sustainability-report-sustainability-customer-satisfaction-and-growth-go-hand-in-hand\/","name":"Agore Properties publishes 2024 Sustainability Report: sustainability, customer satisfaction, and growth go hand in hand - Trevian","isPartOf":{"@id":"https:\/\/trevian.fi\/en\/#website"},"primaryImageOfPage":{"@id":"https:\/\/trevian.fi\/en\/agore-properties-publishes-2024-sustainability-report-sustainability-customer-satisfaction-and-growth-go-hand-in-hand\/#primaryimage"},"image":{"@id":"https:\/\/trevian.fi\/en\/agore-properties-publishes-2024-sustainability-report-sustainability-customer-satisfaction-and-growth-go-hand-in-hand\/#primaryimage"},"thumbnailUrl":"https:\/\/trevian.fi\/wp-content\/uploads\/2025\/04\/KANSIKUVA-2.jpg","datePublished":"2025-04-29T05:52:15+00:00","dateModified":"2025-04-29T05:54:35+00:00","author":{"@id":"https:\/\/trevian.fi\/en\/#\/schema\/person\/6f29d1fc40ade02e913dc06baf00a6da"},"breadcrumb":{"@id":"https:\/\/trevian.fi\/en\/agore-properties-publishes-2024-sustainability-report-sustainability-customer-satisfaction-and-growth-go-hand-in-hand\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/trevian.fi\/en\/agore-properties-publishes-2024-sustainability-report-sustainability-customer-satisfaction-and-growth-go-hand-in-hand\/"]}]},{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/trevian.fi\/en\/agore-properties-publishes-2024-sustainability-report-sustainability-customer-satisfaction-and-growth-go-hand-in-hand\/#primaryimage","url":"https:\/\/trevian.fi\/wp-content\/uploads\/2025\/04\/KANSIKUVA-2.jpg","contentUrl":"https:\/\/trevian.fi\/wp-content\/uploads\/2025\/04\/KANSIKUVA-2.jpg","width":1920,"height":1080},{"@type":"BreadcrumbList","@id":"https:\/\/trevian.fi\/en\/agore-properties-publishes-2024-sustainability-report-sustainability-customer-satisfaction-and-growth-go-hand-in-hand\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/trevian.fi\/en\/"},{"@type":"ListItem","position":2,"name":"Agore Properties publishes 2024 Sustainability Report: sustainability, customer satisfaction, and growth go hand in hand"}]},{"@type":"WebSite","@id":"https:\/\/trevian.fi\/en\/#website","url":"https:\/\/trevian.fi\/en\/","name":"Trevian","description":"Just another WordPress site","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/trevian.fi\/en\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Person","@id":"https:\/\/trevian.fi\/en\/#\/schema\/person\/6f29d1fc40ade02e913dc06baf00a6da","name":"Kari Koliseva","image":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/secure.gravatar.com\/avatar\/e48e286a8f7e4db3502392df45c28c1616c82511e73225edc1b5fcb041fb4477?s=96&d=mm&r=g","url":"https:\/\/secure.gravatar.com\/avatar\/e48e286a8f7e4db3502392df45c28c1616c82511e73225edc1b5fcb041fb4477?s=96&d=mm&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/e48e286a8f7e4db3502392df45c28c1616c82511e73225edc1b5fcb041fb4477?s=96&d=mm&r=g","caption":"Kari Koliseva"},"url":"https:\/\/trevian.fi\/en\/author\/kari-koliseva\/"}]}},"_links":{"self":[{"href":"https:\/\/trevian.fi\/en\/wp-json\/wp\/v2\/posts\/18632","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/trevian.fi\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/trevian.fi\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/trevian.fi\/en\/wp-json\/wp\/v2\/users\/11"}],"replies":[{"embeddable":true,"href":"https:\/\/trevian.fi\/en\/wp-json\/wp\/v2\/comments?post=18632"}],"version-history":[{"count":1,"href":"https:\/\/trevian.fi\/en\/wp-json\/wp\/v2\/posts\/18632\/revisions"}],"predecessor-version":[{"id":18633,"href":"https:\/\/trevian.fi\/en\/wp-json\/wp\/v2\/posts\/18632\/revisions\/18633"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/trevian.fi\/en\/wp-json\/wp\/v2\/media\/18631"}],"wp:attachment":[{"href":"https:\/\/trevian.fi\/en\/wp-json\/wp\/v2\/media?parent=18632"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/trevian.fi\/en\/wp-json\/wp\/v2\/categories?post=18632"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/trevian.fi\/en\/wp-json\/wp\/v2\/tags?post=18632"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}